Level 2 Certificate in Providing Security Services (RQF)

Key Notes

This Regulated Qualification is ideal for anyone wishing to gain knowledge in Providing Security Services.

Course Duration: Typically 16 Days

This qualification is eligible for funding.

Compliance and Regulatory Requirement


Key Points


National Qualification Number: 601/7831/0

Guided Learning Hours: Between 138 and 179 hours.

Class size maximum: 12 Learners (1 Trainer)

Certificate Price* 

* No charge is made for Learners who have failed to attain required standard to receive the award.

Learning Outcomes

Unit 1: Reducing the risks to health and safety at work

Unit 2: Communicate effectively with others

Unit 3: Control Security Incidents

Unit 4: Portray a positive personal image

Unit 5: Maintain the security of property and premises through observation

Unit 6: Control entry and egress from premises

Unit 7: Carry out searches of people and their property

Unit 8: Provide security at licensed venues

Unit 9: Carry out searches of vehicles for unauthorised items

Unit 10: Arrest by security operative

Unit 11: Deal with disorderly and aggressive behaviour

Unit 12: Monitor areas using CCTV

Unit 13: Maintain CCTV recording media libraries and preserve potential evidence

Unit 14: Maintain the operational performance of CCTV systems

Unit 15: Provide covert security in retail environments

Unit 16: Detect loss and theft in retail environments

Unit 17: Control a guard dog under operational conditions

Unit 18: Deal with lost and found property

Unit 19: Maintain understanding of current legislation and regulation relevant to the security officer role

Unit 20: Record information relevant to the security industry

Unit 21: Preventing unauthorised items passing through ports

Unit 22: Respond to keyholding visit requests

Unit 23: Visit sites in response to keyholding request

Unit 24: Protecting from the risk of violence at work

Unit 25: Promote a healthy and safe workplace

Unit 26: Work Effectively with other agencies

Unit 27: Assess and address risk to the environment

Unit 28: Use radio communications effectively

Qualification Assessment


This qualification is assessed by the following means:

    1.  Assessment and Portfolio

Multiple choice questions are used to assess the learners underpinning knowledge. Question papers are available from the compliance department. Please read the instructions carefully. 

AoFAQ Centre and Trainer Support Materials

The following is exclusively available from AoFAQ  to support the qualification:

Qualification Specification:

  • This gives details of all the Learning Outcomes with Assessment Criteria and full requirements for the qualification.

Trainer, Assessor and IQA Requirements

Trainer, Assessor Requirements

Occupational Competence Requirements:

Trainers/Assessors must have achieved as a minimum:

  • Level 3 Award in Education and Training (RQF),
  • Certificate in Education
  • Post Graduate Certificate in Education
  • SVQ Level 3 and 4 in Learning and Development
  • An A1 or A2 qualification for Assessment purposes

Trainers/Assessors must also show occupational expertise, the SIA requires that:

  • Trainers have 3 years front-line operational experience (relevant to their delivery of training) within the last 10 years.
  • Be technically competent in spectator safety.
  • Provide adequate evidence and understanding of the National Occupational Standard with the Assessment Specification.
  • Undertake and be active in Continuous Professional Development (CPD) in order to keep their occupational expertise up to date. As guidance, a minimum of 30 hours CPD activity each year is required with evidence made available upon an External Quality Assurance visit. Suitable CPD activities include but are not limited to the following:
    • Attending relevant training events, conference as seminars
    • Continuing work experience within their sector
    • Increasing professional knowledge through home study

Internal Quality Assurers

Internal Quality Assurers must:

Occupational knowledge and competence in the subject ‐ evidenced by:
– Holding a relevant subject qualification or suitable experience

Knowledge and competency in internal quality assurance – evidenced by:
– Holding a qualification/completing CPD training or working towards a suitable qualification.

Internal Quality Assurers must:
– Have knowledge of the requirements of the qualification they
are quality assuring at the time any assessment is taking place.
– Have knowledge and understanding of the role of assessors.
– Visit and observe assessments.
– Carry out other related internal quality assurance.

Note: It is understood that not all IQA’s will be qualified initially, and that sufficient time should be considered to achieve these qualifications. During this time centres should ensure that IQA’s are following the principles set out in the current Learning and Development NOS 11 Internally monitor and maintain the quality of assessment. This could be evidenced by holding a qualification such as:

– SQA Accredited Learning and Development Unit 11 Internally Monitor and Maintain the Quality of Workplace Assessment
– RQF Qualifications based on the Learning and Development NOS 11 Internally Monitor and Maintain the Quality of Assessment
– Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)
– Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (RQF)
– V1 or D34

Note: This list is not exhaustive. 

Links and Downloads

Information Links
 Qualification Specification Qual Spec Level 2 Providing Security Services.pdf
 Funding Information https://aofaq.org.uk/funding/