How to choose the best first aid training provider

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Some things go without saying.  Like pineapple doesn’t (ever) go on a pizza.  Or, every company should invest in the health and well-being of their staff.  A savvy company with a good strong conscience will be looking for the best first aid training provider.  Not just to fill the moral and legal obligation they have to their workers, but to provide a safe environment for their teams.

The problem is being able to define what the “best” training provider is.  How do go you about choosing the company you want to influence your health and safety at work?


Highlight your problems and concerns


To define the best, you must look at it in terms of what is “best” for your company.  Every company is different.  The health and safety concerns of a large construction company are sure to be wildly different to the problems in small marketing office.

Start by conducting a small risk assessment on your work space and the people that work for you.  If you do this before you search for a first aid training provider, then you will know what you are looking for.


Talk to a selection of first aid training providers


Every company you look up on the internet convince you they’re the best first aid training provider.  None of them will commit career suicide by telling you otherwise.  After you have looked at a few, why not give a few of them a call?

You won’t be hassling them.  Any company worth their salt will understand the importance of getting this right.  You are essentially asking someone to come in and show people how to save lives.  If a conversation with them doesn’t inspire confidence, then don’t use them.  It’s also a good chance to talk to them about nuances in their curriculum to make sure they cover the elements you feel are important.


Read online reviews


Almost every company can be found on Google or on social media.  This gives all the students and companies a free licence to leave reviews and comments.  This is always a good place to start.

If a company has a lot of comments, then that is a good gauge of their experience.  But it’s also worth reading what they’ve to say about the first aid training provider.  How did they rate the service?  What about the content?  Reviewers that take the time to leave comments have strong feelings towards the company.

For good or for ill.


Don’t just look at the first page of Google


When potential customers are looking for anything online, they seldom go further than the first page.   The problem is, it isn’t the quality of the first aid course that gets them there.  It’s the quality of the website.

All that a high-ranking website tells you, is that they have a great SEO and web development team.  Just because they managed to get onto the first page of Google or Bing, it doesn’t mean that they are good company.

Remember you are looking for a great course, not a great marketing team.


Don’t just assume the one you are already using is the best


If you are a small company, this is likely to apply to you.  As you have fewer first aiders, they don’t need to re-qualify as often.  This might mean it has been a year or two since you last sent someone to be trained as a first aider.  In that time, a lot of things can change.

If you have a member of staff that is due for re-qualification, then it’s best to shop around again.  You want to make sure that you are making the best possible decision.  A lot of lives depend on it.


So, what does make the best first aid training provider?


There is no straightforward answer to this question. A lot of it depends upon your company.  It also depends upon your requirements and how confident you are with the decision.

Bear in mind, however, that you aren’t having surgeons trained.  A first aider is only the front line in an accident at work, and they cannot perform complicated procedures.  They may have to do CPR, but that is only to keep oxygen and blood flowing through a person until the paramedics get there.  Don’t overestimate the amount of medical knowledge a first aider requires.

If you have any advice, or any questions, please leave a comment below and join in the conversation.

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